Shipping policy

Last updated: August 2026

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Destinations We ship internationally to the United States, United Kingdom, Canada, Australia, Switzerland, and other selected countries worldwide.

Estimated Delivery Times

  • United States: 7–14 business days
  • United Kingdom: 7–14 business days
  • Canada: 7–14 business days
  • Australia: 10–18 business days
  • Switzerland: 7–14 business days
  • Rest of World: 10–21 business days

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders — check the product page for current offers.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Packages If your order has not arrived within the estimated delivery window, please contact us at denhiveltd@gmail.com and we will investigate immediately.

Contact denhiveltd@gmail.com